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What Makes 5 Star Concierge Special: Personalized Lifestyle & Household Management for Seniors, Families, and Executives

5 Star Concierge is a premium concierge service headquartered in Springfield, Oregon, founded in 2019 by Lori Lock. With a mission to support seniors, busy families, and business professionals, they offer a broad range of fully customizable, non-medical assistance. Their services now cover Eugene, Springfield, the Greater Willamette Valley, and have recently expanded to Bend, Redmond, and Sisters in Central Oregon.


What Makes 5 Star Concierge Special


Wide-Ranging, Custom Plans

From light housekeeping and bill-paying to grocery shopping, pet care, and companionship, 5 Star Concierge tailors plans to fit each client’s unique needs—with a convenient two-hour minimum.

Local Roots, Broad Reach

Building on its success in the Willamette Valley, the company now serves Central Oregon communities—a move supported by local media and professional networks.

Professional & Compassionate Care

Their staff undergoes thorough vetting and training, with clients (or their families and care professionals) actively involved in creating flexible, evolving care plans.


Services That Support Everyday Life

Here’s a closer look at the diverse range of services available:

  • Errands & Administrative Help: bill paying, deliveries, grocery shopping, and trip coordination

  • Companionship & Daily Support: medical appointment note-taking, travel arrangements, light housekeeping, organizing, and downsizing

  • Household & Lifestyle Tasks: home maintenance coordination, packing/moving assistance, house sitting, cooking, pet care, and even planning day trips and exercise

Whether it’s stocking your fridge, accompanying your loved one to appointments, or helping with downsizing, they aim to give families the freedom to simply cherish time together.


Real Feedback from Clients

Clients consistently highlight the team’s reliability, care, and thoughtful attention to detail:

“5 Star Concierge did an excellent job turning my empty house into a warm and inviting home… setting up my kitchen and stocking my refrigerator and pantry with staples.” – Col. B. M. Landson
“You’ve made my life so much easier… I am very grateful!” – Jane
“Mom is just bubbling about the care, efficiency, and delight that you have brought into her life. You have gone above and beyond…” – S. Rickabaugh

Accreditation & Trust

5 Star Concierge holds an A+ rating with the Better Business Bureau, accredited since November 2023. They provide secure, professional service for seniors’ daily support and household needs.


Why 5 Star Concierge Might Be Right for You

  • Fully personalized and adaptable support

  • Professionally trained, vetted staff

  • Flexible scheduling

  • Positive testimonials

  • A+ accredited business


Ready to Get Started?

Experience hassle-free living and reclaim precious time. Contact 5 Star Concierge for a complimentary consultation:

Phone: (541) 816‑1730Email: info@5starconcierge.orgService areas: Eugene, Springfield, Willamette Valley, Bend, Redmond, Sisters, OR

Let their dedicated team help you or your loved one thrive—so you can focus on what matters most.

Let 5 Star Concierge put time back into your day.

 
 
 

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