A Letter from Founder and CEO Lori Lock

Dear 5 Star Concierge Friends and Community Members,

I hope this letter finds you well. I’m writing to share something both exciting and close to my heart: 5 Star Concierge is expanding our services to better support seniors in Central Oregon.

As the founder and CEO of 5 Star Concierge, I’ve always believed that everyone deserves to live with dignity, independence, and joy—especially as we age. Over the years, I’ve had the privilege of getting to know many incredible seniors and their families. Their stories, wisdom, and resilience have deeply inspired me. But I’ve also seen the challenges they face—navigating daily tasks, finding trustworthy support, and staying connected to their communities.

This is why I’m choosing to expand our business in Central Oregon. This region is home to a growing senior population, and I see a real opportunity to make a difference. Whether it’s helping with errands, providing companionship, or offering customized lifestyle support, we’re here to bring peace of mind and a personal touch that truly sets us apart.

This isn’t just a business decision. It’s a mission—and a promise. Our team is dedicated to delivering the same level of care, respect, and excellence that has defined 5 Star Concierge from the very beginning. And for me personally, this expansion is a way to honor the people who came before us and ensure that aging well is not just a dream, but a reality.

Thank you for your continued support and belief in what we do. I’m excited for this new chapter, and I look forward to growing together with the Central Oregon community.

Warmly,Lori Lock

Founder & CEO

5 Star Concierge