A Premium Concierge Service For Older Adults , Busy Families and Business Owners

Bill Pay, Organizing, Shopping, Dr.  Appointments, House Sitting, Take Your Pet To The Vet, Holiday Prep, Companionship, House Sitting and Much More

5 Star Concierge provides service to Eugene, Springfield and the greater Willamette Valley here in Oregon.  Superior quality and exceptional customer service are guaranteed when you work with me.

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Helping Hands for Seniors, Business Owners, Busy Families and Executives

5 Star Concierge is a first-rate concierge service that provides a full range of personalized, non-medical assistance to older adults and busy business executives and families in the Eugene/Springfield, Oregon area. Our services are completely customizable and vary from client to client. There is no minimum or maximum amount of time we provide care.  We work with families, trustees, guardians, and care facilities to make sure we meet our clients’  non-medical needs.

Call to set up an appointment for a free consultation at (541) 816-1730.  



What We Provide

You can count on 5 Star Concierge not only to meet, but to exceed your expectations. Look below to learn more about the services we provide and let us know if you’d like to learn more, just call (541) 816-1730.

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I'm very experienced with the older population and take pride in assessing the unique needs of each client to provide the highest caliber experience.

We do not require a minimum number of hours for our services, and will customize a service plan based on your needs.

✔   Bill Pay

✔   Deliveries

✔   Pick up & Drop Off

✔   Grocery Shopping/Meal Prep

✔   Problem Solving

✔   Wait At Your Home For Maintenance or Repair Services

✔   Companionship

✔   Dr. Appointments 

✔   Travel Arrangements

✔   House Sitting

✔   Errands

✔   Day trips & Activities

✔   Exercise

✔   Dining Out

✔   Pet Sitting

✔   And Much More

The time you spend with your loved one should be about nothing more than the joy of being with family.  Let 5 Star Concierge be your support and let us help you check some things off your to do list today.  

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5 Star Concierge is committed to getting the job done.  You can count on us to be professional, timely, efficient and make sure you’re satisfied every step of the way.  Give us a call to schedule a consultation to see how we can assist you and save some time @ (541) 816-1730.


I’ve been working with Seniors for most of my life; helping them brings me a great deal of joy and satisfaction.

I've had the opportunity to work with some fantastic people who have helped influence and shape the future of my life. One was an Internist who still made house calls. He was an amazing teacher and helped to begin filling my toolbox for future endeavors.

Later I learned to build great teams in a very competitive homecare equipment market, leading our teams to victory and placing in the top 5-10% of the company for about 15 years.

Life happens to all of us and I took some time off to work through a family situation.  When I went back to work, I wanted to try something new so I became a licensed insurance agent. I loved what I learned and the clients but that work did not fill my tank.

I've seen gaps in care available for our seniors for years. They often don't want to ask their family and friends for help. After the encouragement of a dear friend and blessings from my husband, I decided to take a leap of faith in 2019 and open my own business. I did this as a side hustle around my day job until March of 2020. I then left my day job and went full time with 5 Star Concierge, LLC.

I love what I do and the people I serve.

I’m a wife, a mom and a Nana. My family is the center of my universe. I’ve been a Girl Scout Leader, a Boy Scout Leader, helped in classrooms and was a principal player on a team that got bond levies passed to improve our schools.

Lori Lock 

Owner and Founder



(541) 816-1730

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